Vinted Members Express Displeasure Over Size Modifications
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The popular resale platform has revised its size classifications for women's and children's clothes failing to inform all users about the change.
Online Platforms Reaction
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.
The company said the revised method more closely matches similar services.
It has advised users to review their products and manually change the size when needed, which has left users frustrated.
Measurement Approach Modifications
Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was formerly size 12 but is now a UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, stated items she posted with size 14 tags were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Manual Updates
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she stated.
Service Background
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: earlier, the service retracted a modification concerning shipment methods following member complaints.